Go to Settings > Cellular > Add Cellular Plan > T-Mobile New Cellular Plan and follow the on-screen steps to download your eSIM.If you already have 2+ badge notifications in Settings, you won't be automatically prompted to install the assigned cellular plan.Notification to install the assigned cellular plan does not appear Since you've already installed the cellular plan with the QR code, you can just dismiss the notification and no additional action is needed.If you set up your device using the QR code, you may still get a notification to install the assigned cellular plan.Close the app completely, then try again.We've run out of phone numbers for your ZIP code.
It's best if you can call from a different phone than the one you are having issues with.Įrror 506: It looks like your ZIP code has no remaining phone numbers Make sure you have a strong Wi-Fi or Cellular connection and that you can access the internet.Įrror 505: There was an issue completing your order.There was an issue loading the next screen.Delete one of your existing profiles and try again.You don't have any more eSIM profile spaces available.You'll need to use a different email address to create a new account.Įrror 503: eSIM limit reached on this device.That email address is already set up with a T-Mobile account.If it does, contact the device seller to request an unlock.Įrror 502: That email is already a T-Mobile account.This means your iPhone is either locked or doesn't have an eSIM.If the error isn't listed or you're still having issues, contact us.Įrror 501: Device is incompatible or locked by your provider.Select the specific postpaid errors that you're getting and follow any steps.If you're not automatically prompted to download your eSIM, use the QR code.Change your SIM to the EID of your new iPhone.If you're not using your physical SIM card, remove it from the device.